· All of your orders are processed according to your preference and the delivery option of your choice.

· Your orders, which you have placed until 16:00 on weekdays are shipped out on the same day, whereas your orders, which you have placed after 16:00 are shipped out on the next business day.

· Orders placed until 16 o'clock from Mondays to Fridays and until 12 o'clock on Saturdays are shipped out within the same day (Except for official holidays).

· You can be confident that we will exercise due care to carry out the delivery to the address you have provided. However, we would like to state that we may not be held responsible for not being able to deliver your order or for delivering your order to the wrong address, as a result of incorrect and incomplete address information that you have typed in during your logging in. Please be sensitive about typing the correct address, to which the shipment will be sent, and check the information you have typed in afterwards.

· If payment of the purchased product is made by means of a credit card or wire transfer, then shipping via Aras Cargo company to Turkish Republic of Northern Cyprus will be free of charge. Shipment to all other countries are carried out by DHL within 3 business days for a charge of 22 Euros.

· Sales are processed after receiving the bank approval. We also provide the payment option of cash on delivery.

· In the case of cancellation of your order, your refund amount will be paid by the bank, through wich you have completed the payment. You can contact your bank about the subject.